Privacy Policy

Elephant Ear Design (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at elephanteardesign.com.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined herein.

A. Information You Voluntarily Provide

When you fill out a contact form, request a project quote, or communicate with us directly, we may collect personal information including, but not limited to:

• First and last name
• Email address
• Phone number
• Company name and website URL
• Project details or message content

B. Information Automatically Collected

When you browse our Site, server logs and integrated analytics tools may automatically collect non-personally identifiable technical information, including:

• IP address (anonymized where applicable)
• Browser type, version, and operating system
• Pages viewed, time spent on pages, and referring URLs
• Device type (desktop, tablet, or mobile)

We use the information we collect for legitimate business purposes, including:

• Responding to your inquiries and delivering requested project estimates
• Providing custom web design, development, and engineering services
• Analyzing Site usage and performance to optimize user experience
• Maintaining Site security and preventing fraudulent or malicious activities

We do not sell, rent, trade, or lease your personal information to third parties or data brokers under any circumstances.

Our Site may use basic cookies or local storage technologies to ensure proper website functionality, enhance security, and analyze anonymous visitor traffic patterns (e.g., via Google Analytics). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some features of the Site may function differently without cookies enabled

We may share essential information with trusted third-party service providers solely to perform necessary website functions on our behalf. These third parties include:

• Web Hosting & Infrastructure Providers: To host our web assets and process secure HTTP requests.
• Email & Communication Tools: To transmit contact form submissions directly to our team inbox.
• Analytics Providers: To process aggregated, non-identifiable usage statistics.

All third-party service providers are obligated to protect your data and are prohibited from using your personal information for any other purpose.

We implement reasonable technical, operational, and physical security precautions—including HTTPS SSL encryption and clean, server-side execution practices—to safeguard your personal data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. If you wish to exercise any of these rights, please contact us using the information provided below.

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to periodically review this policy to stay informed about how we protect your information.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Elephant Ear Design

1800 Saluda River Drive
West Columbia, South Carolina 29169

Email: [email protected]
Phone: (803) 546-8926