{"id":467,"date":"2022-06-15T16:23:38","date_gmt":"2022-06-15T20:23:38","guid":{"rendered":"http:\/\/elephanteardesign.com\/ragc\/?page_id=467"},"modified":"2022-09-09T12:15:35","modified_gmt":"2022-09-09T16:15:35","slug":"code-of-ethics-enforcement-processes","status":"publish","type":"page","link":"https:\/\/elephanteardesign.com\/ragc\/professional-standards\/code-of-ethics\/code-of-ethics-enforcement-processes\/","title":{"rendered":"Code of Ethics Enforcement Processes"},"content":{"rendered":"

[vc_row equal_height=”yes” content_placement=”middle”][vc_column width=”1\/2″][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner width=”1\/4″][vc_single_image image=”566″ img_size=”100×100″ alignment=”right” css_animation=”left-to-right”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Code of Ethics and Standards of Practice of the National Association of REALTORS\u00ae” use_theme_fonts=”yes” css_animation=”fadeIn” el_class=”section-header”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_column_text]The local professional standards review process is one of the most important benefits of REALTOR\u00ae membership. Those who pledge to uphold the Code of Ethics, depend on the Alliance to enforce the Code and educate Alliance members of their obligations of REALTOR\u00ae membership.[\/vc_column_text][vc_btn title=”Access Code of Ethics” style=”flat” shape=”round” color=”primary” i_align=”right” i_icon_fontawesome=”fa fa-external-link” add_icon=”true” link=”url:https%3A%2F%2Fwww.nar.realtor%2Fabout-nar%2Fgoverning-documents%2Fcode-of-ethics%2F2022-code-of-ethics-standards-of-practice||target:%20_blank|”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” content_placement=”middle” css=”.vc_custom_1655402710227{background-color: #034355 !important;}” el_class=”section-dark”][vc_column width=”1\/2″][vc_row_inner][vc_column_inner width=”1\/4″][vc_single_image image=”487″ img_size=”100×100″ alignment=”right” css_animation=”left-to-right”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Options for Code of Ethics Enforcement & Addressing Complaints” use_theme_fonts=”yes” css_animation=”fadeIn” el_class=”section-header”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_column_text]The REALTOR\u00ae Alliance of Greater Cincinnati has various options for Code of Ethics enforcement and addressing complaints that may or may not be possible infractions of the Code.<\/p>\n

Formal ethics complaints must fall under the Code of Ethics and filed with the REALTOR\u00ae Alliance of Greater Cincinnati using the ethics complaint form.\u00a0When a formal ethics complaint is filed, options for addressing the complaint are available \u2013 Ombudsman, Citation, Mediation or Hearing.[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1655402723288{background-color: #034355 !important;}” el_class=”section-dark”][vc_column][vc_row_inner][vc_column_inner width=”1\/2″][vc_custom_heading text=”Ombudsman Program” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]The REALTOR\u00ae Alliance of Greater Cincinnati has implemented an\u00a0Ombudsman\u00a0program that can address issues which are generally initiated via email or phone call to the Alliance and may or may not have been submitted on the Alliance\u2019s official ethics complaint form. An Ombudsman helps parties find solutions, as some complaints are transactional, technical or procedural questions. Some may not fall under the scope of the Code of Ethics, however in being addressed, can produce a positive outcome for all parties involved.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_custom_heading text=”Citation System” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]The REALTOR\u00ae Alliance of Greater Cincinnati has a\u00a0Citation System\u00a0in place for some violations of the Code of Ethics.\u00a0 This process is\u00a0voluntary\u00a0<\/strong><\/em>on the part of the REALTOR\u00ae (Respondent), who has the option to either accept the citation and pay the fine or decline the citation and proceed with the remaining options for addressing complaints.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/2″][vc_custom_heading text=”Ethics Mediation” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]Another optional method for addressing complaints filed with the Alliance is Ethics Mediation. Ethics mediation can be initiated via a written request by the complainant by selecting Ethics Mediation on the ethics complaint form or by submitting a request using the online form detailed on the Filing an Ethics Complaint page.\u00a0 Ethics Mediation is more formal than the Ombudsman service, but less formal than a hearing.\u00a0 With Ethics Mediation, the parties come together and a mediator assists them in reaching a resolution to the matter.\u00a0 If no agreement is reached, the complaint can proceed to a formal hearing.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_custom_heading text=”Formal Ethics Hearing” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes”][vc_column_text]When the parties to a formal complaint pertaining to the Code of Ethics either do not want to participate in mediation or the respondent does not accept a citation and makes a request to be heard by a hearing panel, a formal ethics hearing is scheduled.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”middle”][vc_column width=”1\/2″][vc_row_inner][vc_column_inner width=”1\/4″][vc_single_image image=”488″ img_size=”100×100″ alignment=”right” css_animation=”left-to-right”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Filing an Ethics Complaint and the Ethics Hearing Process” use_theme_fonts=”yes” css_animation=”fadeIn” el_class=”section-header”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″][vc_column_text]If you are experiencing a problem with a REALTOR\u00ae that you feel falls under the scope of the\u00a0Code of Ethics, visit our Filing an Ethics Complaint page, which provides details regarding the time limit to file, the 3-Step procedure to file to a complaint as well as the ethics hearing process and potential discipline outcomes.[\/vc_column_text][vc_btn title=”Filing an Ethics Complaint” style=”flat” shape=”round” color=”primary” i_align=”right” i_icon_fontawesome=”fa fa-file-text-o” add_icon=”true” link=”url:https%3A%2F%2Felephanteardesign.com%2Fragc%2Fprofessional-standards%2Fcode-of-ethics%2Ffiling-an-ethics-complaint%2F|title:Filing%20an%20Ethics%20Complaint||”][\/vc_column][\/vc_row][vc_row el_class=”page-disclaimer”][vc_column][vc_separator border_width=”5″ el_width=”20″][vc_row_inner][vc_column_inner][vc_column_text]Legal Complaint<\/strong><\/p>\n

If you are experiencing a problem with a REALTOR\u00ae that is legal in nature or if it pertains to the interpretation of a contract, it is suggested you contact an attorney.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row equal_height=”yes” content_placement=”middle”][vc_column width=”1\/2″][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner width=”1\/4″][vc_single_image image=”566″ img_size=”100×100″ alignment=”right” css_animation=”left-to-right”][\/vc_column_inner][vc_column_inner width=”3\/4″][vc_custom_heading text=”Code of Ethics and Standards of Practice of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":338,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-467","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/elephanteardesign.com\/ragc\/wp-json\/wp\/v2\/pages\/467","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elephanteardesign.com\/ragc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elephanteardesign.com\/ragc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elephanteardesign.com\/ragc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elephanteardesign.com\/ragc\/wp-json\/wp\/v2\/comments?post=467"}],"version-history":[{"count":16,"href":"https:\/\/elephanteardesign.com\/ragc\/wp-json\/wp\/v2\/pages\/467\/revisions"}],"predecessor-version":[{"id":469,"href":"https:\/\/elephanteardesign.com\/ragc\/wp-json\/wp\/v2\/pages\/467\/revisions\/469"}],"up":[{"embeddable":true,"href":"https:\/\/elephanteardesign.com\/ragc\/wp-json\/wp\/v2\/pages\/338"}],"wp:attachment":[{"href":"https:\/\/elephanteardesign.com\/ragc\/wp-json\/wp\/v2\/media?parent=467"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}